Digital Etiquette – CC and BCC

CC means Carbon/Courtesy Copy – and should be used where a recipient needs to be aware of the e-mail but doesn’t have any actions and isn’t directly involved. 

BCC should be used if you are sending out something like a newsletter and the recipients don’t need to or shouldn’t know who else is receiving the mail.  If you send lots of these and they are to external addresses then a service like MailChimp is really useful as it will avoid accidentally sending to everyone (and the subsequent replies) and it will also handle unsubscribes legally for you too.

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